bigbasket

bigbasket Bigbasket delivers a smooth online shopping experience for groceries, fresh fruits, vegetables, and more. Browse by category or keyword, scan QR codes, reorder easily, and enjoy reliable home delivery.

bigbasket

bigbasket brings you a fresh, modern way to shop. You can browse through a wide range of categories and find what you need by searching with a keyword or by category. From everyday essentials to 3C (digital) products, the app is designed to match your personal shopping preferences. After you place an order, you can also count on reliable, professional delivery so your items reach your home safely and on time.

You can even scan the QR codes on products to view useful details such as manufacturing dates and expiry dates—helping you shop with more confidence. And since the app keeps adding new items over time, there’s always something new to explore.

Key Features of bigbasket

User-friendly shopping experience

The app uses a simple interface to make shopping easier. You can browse thousands of products, including fresh fruits and vegetables, groceries, meats, and household essentials. bigbasket also works with local farmers to bring farm-fresh produce with consistent quality. This direct sourcing helps provide a broad selection while keeping items fresher.

Search options built for different preferences

You can search in seven regional languages, making the app easier for more people to use. The app also supports quick reordering from your past purchases, so you can buy your favorites again without starting from scratch.

For faster discovery, you can also use barcode scanning and voice commands, plus filters by category or brand.

Competitive pricing and frequent offers

bigbasket focuses on value for money. You’ll regularly find discounts, promotions, and bundle packs, helping you get the most from your budget—especially when buying everyday essentials.

Assured quality

Quality is a priority. Many of the app’s fruits, vegetables, and private-label staples are sourced directly from farmers. This approach supports local agriculture and helps customers receive reliable, high-quality products. The same quality focus extends across the overall product range available in the app.

Strengths of bigbasket

1) Huge product variety (fresh fruits & vegetables included)

• Access 20,000+ products across 1000+ national and international brands, including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri, and more.



• Full range of fresh fruits and vegetables, procured directly from farmers.

2) Low prices and great offers

• Enjoy low pricing with offers such as discounts, bundle pack deals, and promotions.

3) Fast and secure checkout

• Pay using UPI, net banking, credit/debit cards, and e-wallets.

4) Assured quality through direct sourcing

• Most fruits, vegetables, and private-label staples (including bb Royal and bb Popular) are sourced directly from farmers.

5) Search in 7 languages

• The app supports searching in seven regional languages.
• Try searching for words like “vendakkai”, “bhindi”, or “ladies finger”—the app matches automatically.

6) Easy searching and reordering

• Reorder quickly using SmartBasket.
• Alternatively, use search methods like barcode scanning, voice commands, and filters for categories or brands.

User Reviews (Feedback)

• One user said they liked the overall app experience, but felt some features (or missing features) could be improved.
• Stock visibility in cart: The user mentioned that once an item is added to the cart, it doesn’t clearly show whether it’s out of stock until the order is confirmed. They found this frustrating—for example, adding items expecting the cart total to cross a discount threshold (e.g., ₹1500), only to later discover that some items became unavailable after tapping confirm order. They suggested adding a clearer cart/stock indicator earlier (not just at confirmation), similar to common behavior in apps like Amazon and Flipkart.
• Default COD after payment failure: The user also questioned why orders are automatically set to Cash on Delivery (COD) when online payment fails. They noted that although the app provides a way to retry payment, it can still cause issues. For instance, if they place an order intending to pay via PayZapp, forget to apply a promo code before final payment, and then cancel the transaction, the order can switch automatically to COD. They then said they couldn’t find the option to try PayZapp again, forcing them to wait for payment processing confirmation (15–20 minutes) before canceling and attempting again.