Go Kinetic by Windstream

Go Kinetic by Windstream Go Kinetic Business for Android helps Kinetic Business customers manage accounts securely with single sign-on. View and pay bills, enroll in AutoPay, track outages, manage Wi‑Fi, and access real-time support.

Go Kinetic by Windstream

Go Kinetic Business is an Android app made for Kinetic Business customers who want to manage their accounts with less effort and better visibility. It offers a secure, single sign-on experience so you can jump into the tools you need in real time—whether you’re checking bills, requesting help, or monitoring your network.

Use the app to handle important services such as billing and payments, support ticket management, network status checks, and access to the Connected Office Suite (including voice, video, and instant messaging). Take control of your business management with an intuitive interface built to keep you moving.

Key Features

• View and Pay Bills: Review account details and pay bills quickly, helping you stay current without relying on traditional billing processes.
• Enroll in AutoPay and Paperless Billing: Set up automatic payments for added convenience, reduce paper usage, save time, and unlock a monthly credit after enrolling in AutoPay.
• Real-Time Support: Get help through in-app chat or the Digital Assistant, so questions and concerns can be addressed faster.
• Track Outages: Check whether there are service interruptions in your area to respond sooner and minimize downtime.
• Track and Contact My Tech: See technician information and the estimated arrival time with Track My Tech, so you can plan your day and avoid uncertainty. After installation is finished, you can contact your technician for up to 30 days.
• Wi‑Fi Network Management: Manage your Wi‑Fi with a few taps—set up parental controls and pause device access to help create a safer online environment.
• Order and Support Tracking: Monitor orders and support requests, including changes like rescheduling appointments, with clear, up-to-date status information.
• Special Offers and Alerts: Receive targeted offers and notifications, including on-demand alerts about services and updates.

Highlights

• Simple account management: View and pay bills directly in the app.
• AutoPay + paperless options: Sign up easily to help ensure timely payments and reduce paper waste.
• Support when you need it: Get real-time assistance via live chat or the Digital Assistant feature.
• Technician visibility: Use Track My Tech to view technician details and estimated arrival time.
• Full control of your home Wi‑Fi: Manage your network, set parental controls, and pause device access quickly.
• Transparent tracking: Track orders and support requests so you stay informed throughout the process.

Release / History

2023

• Windstream Enterprise delivers North America’s first comprehensive managed security service edge solution with Cato Networks.
• Windstream Wholesale sets a live network record with a 1 Terabit wave over 540 km.
• Windstream and STL strengthen partnership to support fiber builds.
• Windstream Enterprise launches a comprehensive IT managed services portfolio to kick off its Strategic Alliances Program.
• Kinetic unveils a new 8-gigabit fiber network to expand internet access for underserved customers.
• Kinetic provides free digital literacy courses.
• Windstream Wholesale partnerships boost cross-border connectivity as the CanAm2 route progresses.
• Kinetic breaks ground on a $20.5M project to transform Union Co. into a Georgia Gigabit community.
• Windstream Wholesale and Nokia deliver 800Gb/s long-haul transport on a single wavelength.
• Windstream appoints Paul H. Sunu as Chief Executive Officer.

2022

• Windstream is recognized as a Top ESG Performer by Sustainalytics.
• Windstream Enterprise delivers North America’s first comprehensive managed SASE solution with Cato Networks.
• Windstream receives support from the FCC’s Rural Digital Opportunity Fund to expand gigabit broadband service.
• Windstream Enterprise expands OfficeSuite UC Availability into Europe and Asia Pacific.



• Kinetic Secure Home earns Best in Class for Partnership for Home Security.
• Kinetic launches Gigabit Kinetic Fiber broadband in select residential markets.
• Windstream Wholesale delivers coast-to-coast 400 Gigabit routes.
• Windstream Enterprise wins a Gold Stevie Award for its WE will Commitment in the 2022 American Business Awards.
• Windstream Wholesale introduces the iconnect customer portal with multi-layer network data and self-service tools.



• Windstream Wholesale launches its first trans-Atlantic 100G Wave with Colt and Aqua Comms.



• Windstream is listed in the Gartner Magic Quadrant™ for Unified Communications as a Service, Worldwide, for the fourth consecutive year.

User Comments

• “Terrible software. Terrible service. They are obviously struggling with technology and manpower. Our business is suffering due to lack of reliable internet. Customer support has too many layers. Business App will not inst…”