Sahaaya

Sahaaya is an innovative and convenient public complaint service platform. Download the latest Android version for free to enjoy timely and efficient citizen complaint processing services. Sahaaya presents Bangalore citizens with a user-friendly interface and powerful functions, allowing users to submit detailed complaint evidence with rich descriptions and documents, and receive fast and effective immediate processing. Use Sahaaya now! This excellent and practical platform helps you conveniently check the progress of your complaint anytime, anywhere!

Awesome Function 

The application aims to help citizens register their grievances with various departments, including Bruhat Bengaluru Mahanagara Palike, BESCOM, BWSSB, BMTC, BMRCL, BMRDA, and BDA.

The application provides citizens with a unified platform to submit complaints via text, photos, and videos. With Namma Bengaluru (Sahaaya 2.0), Bangalore citizens can easily check the daily processing status of their complaints.

The application is available for free download on Android and falls under the business and productivity category. Namma Bengaluru (Sahaaya 2.0) is a key initiative launched by the BBMP - IT department to help citizens easily and conveniently register complaints and track their processing progress.

Wonderful Features 

Unified Application: This application integrates all major departments of the Bangalore Municipal Corporation (Bruhat Bengaluru Mahanagara Palike), such as the Bangalore Electricity Supply Company (BESCOM), the Bangalore Water Supply and Wastewater Treatment Board (BWSSB), the Bangalore Urban Transport Corporation (BMTC), the Bangalore Metro Corporation (BMRCL), the Bangalore Metropolitan Area Development Authority (BMRDA), and the Bangalore Development Authority (BDA), onto a single platform. This allows users to conveniently access various services and submit complaints without switching between multiple applications or platforms.

Complaint Registration: Users can easily submit complaints to relevant departments using various methods, including text, photos, and videos. This allows users to provide detailed information about the issue, facilitating better understanding and resolution by the relevant departments.

Multi-Department Integration: The application integrates the complaint modules of various departments, ensuring that users can access and submit complaints against any department through a single platform. This saves users time and effort, as they do not need to access each department's separate website or application.

Real-time Status Updates: The application allows citizens to track the processing status of registered complaints daily. This feature allows users to track the progress of their complaints, enhancing transparency and ensuring that relevant departments are addressing their issues.

Multimedia Support: The application supports submitting complaints in multiple formats, such as text, photos, and videos. This allows users to provide visual evidence or more detailed information related to their complaints, helping relevant departments better understand and resolve their problems.

User-Friendly Interface: The application offers an easy-to-use interface for all citizens of Bangalore. Users can easily navigate different functions and options, ensuring a smooth and convenient experience when submitting complaints.

User's Comments

Raised a complaint to BBMP for streetlight not working. I got a call from BBMP personnel who followed up and fixed the Street light. Hassle free experience and followup from BBMP.

I raised a complaint recently regarding garbage removal and it was resolved the same day. Well done and thank you for your support.

yesterday I complained about garbage not collected from 5 days in my street today it was collected

it's working

best app

super

Conclusion

Sahaaya 2.0 (Namma Bengaluru) is a powerful and comprehensive application that integrates multiple departments onto a single platform, making it easy for citizens to register complaints. With its user-friendly interface, multimedia support, and real-time status updates, the application ensures a smooth and transparent problem-solving process. Download now to easily register your complaints and stay informed about their progress.